Welcome to UAE Guides. These Terms and Conditions (“Terms”) apply to your use of uaeguides.ae (the “Website”), run by UAE Guides (“we”, “us” or “our”). By accessing or using the Website, you agree to these Terms. If you don’t agree, please don’t use the Website.
Please read these Terms together with our Privacy Policy, which explains how we handle your information.
1. About the Website
UAE Guides is an independent information website. We publish guides and articles on everything related to the United Arab Emirates, including banking, transport, public holidays, government services, travel, lifestyle, business and daily life.
We are not a government authority, bank, exchange house, transport operator or official service provider, and we are not affiliated with any organisation we write about unless we clearly say so. Names, logos and trademarks of other organisations mentioned on the Website belong to their owners and are used only to identify them.
We do not provide banking, payment, balance-check or application services ourselves. Our guides explain how to use official channels, and you complete any task directly with the relevant organisation.
2. Information Only, Not Professional Advice
All content on the Website is provided for general information only. It is not legal, financial, tax, employment, immigration or other professional advice, and it should not be relied on as a substitute for advice from a qualified professional or the relevant authority.
Before making any decision that affects your money, job, visa or legal rights, please confirm the details with the official source, such as the UAE Government portal, the Ministry of Human Resources and Emiratisation (MoHRE), the Central Bank of the UAE, the Roads and Transport Authority (RTA), or your bank or employer.
3. Accuracy of Information
We work hard to keep our guides accurate and up to date, and we check information against official sources wherever possible. However:
- Rules, fees, phone numbers, apps, eligibility conditions and procedures can change without notice
- Islamic holiday dates depend on moon sighting and are confirmed by the authorities only shortly before each occasion
- Some information comes from third-party reports, which we label where relevant
- Expected or estimated dates, such as future public holidays, may differ from the final official dates
We do not guarantee that all content is complete, accurate or current at all times. If you find an error, please contact us and we will review it.
4. Your Use of the Website
You agree to use the Website only for lawful purposes. You must not:
- Use the Website in any way that breaks UAE law or the law of your country
- Try to gain unauthorised access to the Website, its servers or any connected systems
- Upload or send viruses, malware or any harmful code
- Use bots, scrapers or automated tools to copy or collect content from the Website without our written permission
- Interfere with the Website’s security or performance, or overload it
- Impersonate UAE Guides, our team or any other person or organisation
- Use the Website to send spam, advertising or unsolicited messages
We may restrict or block access to anyone who breaks these Terms.
5. Intellectual Property
All original content on the Website, including text, tables, graphics, images, logos and the design of the Website, belongs to UAE Guides or is used with permission, and is protected by copyright and intellectual property laws, including UAE Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights.
You may:
- Read, view and print pages for your own personal, non-commercial use
- Share links to our pages on social media, messaging apps or other websites
You may not, without our written permission:
- Copy, republish, sell or distribute our content, in whole or in part
- Reproduce our articles on another website, even with credit
- Remove any copyright or ownership notices
- Use our content to train or feed automated content systems for commercial use
Short quotes are allowed if you credit UAE Guides and link back to the original page.
6. Comments and User Content
If the Website allows comments or other submissions, you are responsible for what you post. By posting, you confirm that your content:
- Is your own, or you have the right to share it
- Is not false, misleading, abusive, hateful, defamatory, obscene or threatening
- Does not break UAE law, including laws on public morals, religion, national symbols and cybercrime
- Does not include personal information about other people without their consent
- Does not contain advertising, spam or links to harmful websites
Never post sensitive personal details in a comment, such as card numbers, PINs, OTPs, Emirates ID numbers, passport numbers or passwords. We may remove such comments without notice to protect you.
We may review, edit, refuse or delete any comment at our discretion. By posting, you give us a free, non-exclusive, worldwide licence to display and use your comment on the Website. Comments reflect the views of their authors, not UAE Guides.
7. Third-Party Links and Services
Our guides link to third-party websites, such as government portals, banks, exchange houses, transport authorities and news outlets, to help you complete tasks or verify information.
We do not control these websites and are not responsible for their content, availability, privacy practices, fees or services. A link does not mean we endorse the website or its owner. Using any third-party website is at your own risk and under that website’s own terms.
Always make sure you are on the official website or app before entering personal or payment details.
8. Advertising
The Website may display advertisements from third parties, such as Google AdSense, to keep our guides free. Advertisers are responsible for their own ads. Showing an ad does not mean we endorse the product or service, and any dealings you have with an advertiser are between you and the advertiser.
9. Security Warning About Scams
UAE Guides will never ask you for your bank card number, CVV, PIN, OTP, Emirates ID number, passport details or passwords, by phone, email, social media, WhatsApp or any other channel.
If anyone claiming to represent UAE Guides asks for this information, do not share it. Report the incident to your bank and, if needed, to the police in your emirate.
10. Limitation of Liability
To the fullest extent allowed by law:
- The Website and its content are provided “as is” and “as available”, without warranties of any kind, whether express or implied
- We do not guarantee that the Website will be available at all times, or free of errors, viruses or interruptions
- UAE Guides is not liable for any loss or damage, whether direct, indirect or consequential, arising from your use of the Website or reliance on its content, including missed deadlines, fees, fines, declined transactions, lost data or financial loss
- We are not responsible for the actions, services, fees or decisions of any bank, authority, employer or third party mentioned on the Website
Nothing in these Terms limits any liability that cannot be excluded under UAE law.
11. Indemnity
You agree to protect UAE Guides from any claims, losses, costs or damages, including reasonable legal fees, that result from your breach of these Terms, your misuse of the Website, or content you post on the Website.
12. Changes to the Website and These Terms
We may update, change, suspend or remove any part of the Website at any time without notice.
We may also update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. By continuing to use the Website after changes are posted, you accept the updated Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the competent courts of the Emirate of Dubai, UAE.
14. Severability
If any part of these Terms is found to be invalid or unenforceable, that part will be limited or removed as needed, and the rest of the Terms will remain in full effect.
15. Contact Us
If you have any questions about these Terms, please contact us:
- Website: uaeguides.ae
- Email: contact@uaeguides.ae
- Contact page: Contact Us