Al Zahra Hospital Dubai: Contact Number, Location, Services, Reviews and Careers (2026)
Quick Answer
Al Zahra Hospital Dubai is a private, multi-specialty hospital on Sheikh Zayed Road in Al Barsha 1, Dubai. It opened in 2013, has 187 beds, and is accredited by Joint Commission International (JCI). The emergency department is open 24 hours a day.
Looking for Al Zahra Hospital Sharjah? The original Al Zahra Hospital in Sharjah is now called NMC Royal Hospital Sharjah. It was renamed in March 2021. Its details are further down this page.
Al Zahra Hospital Dubai vs Al Zahra Hospital Sharjah
Many people mix up the two hospitals. They share a name and a history, but today they are separate hospitals with different owners.
According to Khaleej Times, NMC Healthcare agreed to buy Al Zahra Hospital Sharjah for Dh2.06 billion in December 2016, completing the deal in early 2017. The acquisition covered only the Sharjah hospital, not the Dubai one.
| Al Zahra Hospital Dubai | Former Al Zahra Hospital Sharjah | |
| Current name | Al Zahra Hospital Dubai (registered as Al Zahra Pvt. Hospital) | NMC Royal Hospital Sharjah |
| Location | Sheikh Zayed Road, Al Barsha 1, Dubai | Al Zahra Street, near the Clock Tower, Al Ghuwair, Sharjah |
| Opened | 2013 | 1981 |
| Beds | 187 | About 152 |
| Owner / group | Gulf Medical Projects Company, according to public records | NMC Healthcare (acquired in 2017) |
| Main number | +971 4 378 6666 | NMC toll-free: 800 7745 |
| Accreditation | JCI | Part of NMC’s network |
About Al Zahra Hospital Dubai
Al Zahra Hospital Dubai opened in 2013 on Sheikh Zayed Road. According to the hospital, it has:
- 187 beds
- More than 250 doctors and more than 400 nurses
- 50+ medical specialties
- JCI accreditation, the international gold standard for hospital quality and patient safety
- DCAS certification and RTA Level 5 ambulance certification for adult, paediatric and neonatal transport
- Staff from more than 15 nationalities
The hospital is managed by Sheikh Majid Bin Faisal Al Qassimi as Managing Director. The hospital’s stated vision is to “become the regional leader in patient experience, clinical outcomes and to enhance the quality of life”.
Property Finder also reports that the hospital’s laboratory holds CAP accreditation (College of American Pathologists), and that it works with more than 20 insurance companies.
Al Zahra Hospital Contact Number and Hours
According to the hospital’s official contact page:
| Detail | Information |
| Contact number | +971 4 378 6666 |
| info@azhd.ae | |
| Address | Sheikh Zayed Road, Al Barsha 1, Dubai (rear access from Al Na’ayat Street) |
| Emergency | Open 24/7 |
| Outpatient hours | Saturday to Thursday: 8am to 9pm |
| Friday | 9am to 7pm |
| Careers email | healthjobs.dubai@azhd.ae |
| Patient portal | portal.azhd.ae |
| Nearest metro | Mashreq Metro Station (Red Line) |
| Contact | Details |
| Al Zahra Hospital Dubai contact number | +971 4 378 6666 (from inside the UAE: 04 378 6666) |
| General email | info@azhd.ae |
| Careers email | healthjobs.dubai@azhd.ae |
| Patient portal (reports, appointments) | portal.azhd.ae |
| Emergency department | Open 24 hours, 7 days a week |
| Outpatient clinics | Saturday to Thursday, 8am to 9pm |
| Friday | 9am to 7pm |
Tips for calling:
- Use the main number to book appointments, ask about doctors and insurance, or reach a department.
- In a life-threatening emergency, call 998 for an ambulance or 999 for police, rather than the hospital line.
- Keep your Emirates ID and insurance card ready when you call to book.
- The hospital also offers telehealth consultations and a patient portal where you can view reports and manage appointments online.
Al Zahra Hospital Al Barsha: Location and How to Get There
The full address is Al Zahra Hospital Dubai, Sheikh Zayed Road, Al Barsha 1, near Mall of the Emirates. The hospital’s rear entrance and parking are reached from Al Na’ayat Street.
If you’re taking the metro, check your card first with our Nol card balance check guide so you’re not stuck at the gate. If a form asks for the hospital’s postal code, the answer is 00000, since Dubai has no postcodes. See our Dubai postal code guide for details.
| Getting there | Details |
| By metro | Red Line to Mashreq Metro Station, the closest station, then a short walk or taxi |
| By car | Sheikh Zayed Road to the Al Barsha 1 exit, then follow signs to the hospital or enter from Al Na’ayat Street |
| By taxi | Ask for “Al Zahra Hospital, Al Barsha, Sheikh Zayed Road” |
| Parking | On-site parking available |
| Accessibility | Wheelchair-accessible entrance and facilities |
Departments and Specialties at Al Zahra Hospital Dubai
The hospital lists more than 50 specialties. The main ones include:
| Area | Services |
| Heart | Cardiology, electrophysiology |
| Women and children | Obstetrics, maternal and fetal medicine, gynaecology, paediatrics, antenatal classes, lactation support |
| Brain and spine | Neurology, neurosurgery, spinal surgery |
| Bones and joints | Orthopaedics, paediatric orthopaedics, sports medicine, podiatry |
| Cancer and blood | Oncology, haematology |
| Kidneys | Nephrology, dialysis |
| Digestive health | Gastroenterology, endoscopy |
| Lungs | Pulmonology, thoracic surgery |
| Surgery | Robotic surgery, bariatric (weight-loss) surgery, general surgery |
| Emergency and critical care | 24-hour emergency department, intensive care |
| Diagnostics | Radiology (CT, MRI, ultrasound, mammography), laboratory |
Special Services
- Robotic surgery for minimally invasive operations
- Hyperbaric Oxygen Therapy (HBOT), used for hard-to-heal wounds and other conditions
- Bariatric surgery for weight loss
- Maternity care, from antenatal classes to delivery and breastfeeding support
- Telehealth for remote consultations
Insurance at Al Zahra Hospital Dubai
Al Zahra Hospital Dubai works with a wide network of insurers. Healthcare directories list major providers such as Daman, Thiqa, AXA, Cigna, MetLife and Bupa Global among the plans accepted.
Insurance networks change often, and coverage depends on your plan tier, so always:
- Call +971 4 378 6666 with your insurance card details before your visit
- Check your insurer’s app or network list
- Ask whether your treatment needs pre-approval
If you’re eligible for discount programmes such as a Fazaa card, check the Fazaa app to see if any healthcare partner offers apply.
Al Zahra Hospital Reviews
According to the healthcare directory Zavis, Al Zahra Hospital Dubai has an average rating of about 4.4 out of 5 from more than 9,000 patient reviews at the time of writing.
What patients often praise:
- Caring, experienced doctors
- Attentive and kind nursing staff
- Clean, modern facilities
- Maternity care and support for new mothers
Common complaints in reviews (typical of busy private hospitals):
- Waiting times at peak hours
- Insurance approval delays
- Costs for patients with limited coverage
Tips for a smoother visit:
- Book outpatient appointments in advance
- Get insurance pre-approval for procedures
- Arrive 15 to 20 minutes early for your first visit
- Use the patient portal to check reports instead of calling
Reviews reflect individual experiences and change over time. Check recent reviews on Google Maps before your visit.
Al Zahra Hospital Careers
Al Zahra Hospital Dubai Careers
According to the hospital’s careers page, you can apply in two ways:
- Online careers portal: reached from the Careers page on azhd.ae, where you can view current openings or join the hospital’s talent community
- Email: healthjobs.dubai@azhd.ae
The hospital hires across medical, nursing, allied health and administrative roles, and says it has staff from more than 15 nationalities.
What you usually need to apply:
- An up-to-date CV
- Copies of your qualifications and experience certificates
- For clinical roles, a DHA (Dubai Health Authority) licence or eligibility to get one, as all healthcare professionals in Dubai must be licensed by DHA
- A valid passport and, if you’re already in the UAE, your Emirates ID and visa
Beware of recruitment scams. The hospital displays a recruitment fraud warning on its careers page. Real hospital recruiters never ask for money for a job offer, visa or licence. Only apply through the official website or email above.
Al Zahra Hospital Sharjah Careers
Because the Sharjah hospital is now NMC Royal Hospital Sharjah, jobs there are posted through NMC Healthcare’s careers channels, not under the Al Zahra name. Job websites still advertising “Al Zahra Hospital Sharjah careers” may be outdated.
Al Zahra Hospital Sharjah (Now NMC Royal Hospital Sharjah)
Al Zahra Hospital Sharjah was one of the UAE’s best-known private hospitals. According to Khaleej Times, it was renamed NMC Royal Hospital Sharjah on 14 March 2021, in a ceremony attended by Sheikh Salem bin Abdulrahman Al Qasimi, Chairman of the Sharjah Ruler’s Office.
Key facts
- Opened: 1981, making it one of the oldest private hospitals in the UAE
- Building history: according to public records, the building was originally planned as a hotel, with construction starting in 1975, before being turned into a hospital
- Owner: NMC Healthcare, which agreed to buy it for Dh2.06 billion in 2016
- Beds: about 152
- Doctors: more than 170 across 32 specialties
- Activity: around 7,000 surgeries and nearly 2,000 births a year, according to Khaleej Times
- Firsts: described by Khaleej Times as the first hospital in the region to set up a nuclear medicine department with dedicated breast cancer detection and treatment
Contact
Older directories still list former Al Zahra Sharjah phone numbers. For the most reliable response, use NMC’s toll-free number.
| Detail | Information |
| Name today | NMC Royal Hospital Sharjah |
| Address | Al Zahra Street, near the Clock Tower, Al Ghuwair, Sharjah |
| NMC toll-free | 800 7745 |
| customercare.royalshj@nmc.ae |
Al Zahra Private Hospital: Which One Do You Mean?
People search for “Al Zahra Private Hospital” for both hospitals:
- In Dubai, the hospital is registered with the Dubai Health Authority as Al Zahra Pvt. Hospital. This is Al Zahra Hospital Dubai on Sheikh Zayed Road.
- In Sharjah, “Al Zahra Private Hospital” was the older name used for the hospital near the Clock Tower, now NMC Royal Hospital Sharjah.
If you need an appointment on the Dubai side, call 04 378 6666. For Sharjah, call NMC on 800 7745.